Michael Rebelo: How to win back clients, simple hacks to add value for customers and the pitfalls of being too slick

Michael Rebelo, the CEO of Publicis Groupe for Australia and New Zealand, shares valuable insights from his extensive experience in the advertising industry. He discusses the power of graciousness in both winning and losing scenarios at work. Michael reveals productivity hacks, including voice-to-text tools, to enhance efficiency. He emphasizes the importance of authenticity in building client relationships and shares personal anecdotes about failure, highlighting the necessity of preparation and storytelling in successful pitches.