DTC Podcast

Ep 555: How Outway Got Back to Profitable 8-Figure Growth: Channels, Margins, & the Brand Moat Ahead

Oct 27, 2025
Rob Fraser, the founder and CEO of Outway, a performance sock brand, shares insights on scaling his business to eight-figure profitability. He discusses how Outway expanded into the U.S. market and leveraged Amazon and wholesale channels for growth. Rob emphasizes the importance of brand building and community engagement, predicting a shift back to these values in 2026. He also shares challenges faced during expansion, the need for margin improvement, and the complexities of scaling from $5M to $10M.
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INSIGHT

Brand As The Last Defensible Moat

  • Brand is becoming the last defensible moat as product and ads commoditize.
  • Relationships with consumers can’t be prompted or fully automated, so invest in brand now.
ADVICE

Operate The U.S. As Its Own Business

  • Treat the U.S. as a separate business unit with its own P&L and logistics.
  • Open a U.S. 3PL to cut costs, improve margins, and speed delivery for American consumers.
INSIGHT

Channels Were The Growth Unlock

  • Expanding sales channels unlocked growth after flatlining in 2022–23.
  • Amazon and wholesale put Outway where customers already shop and discover socks.
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