Wealthy Way

Will AI Replace Salespeople? The Truth About Emotion, Empathy & the Future of Work

10 snips
Dec 9, 2025
Paul, an AI and communication entrepreneur, co-founded Soar to enhance careers through AI and emotional intelligence (EQ). In this discussion, he argues that while AI will replace lower-level sales roles, high-EQ salespeople are irreplaceable due to their empathy and communication skills. The duo also explores how consumer trust will limit AI in sales, discusses job displacement fears, and highlights the importance of training in AI tools. Ultimately, they stress that effective communication and proper framing are key to career success.
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INSIGHT

AI Replaces Transactional Sales, Not EQ

  • AI will likely replace low-level, transactional sales tasks like appointment setting and call centers.
  • High-EQ salespeople who create genuine emotional connection will remain valuable and earn more over time.
ADVICE

Prioritize EQ And Offer Human Backup

  • Invest in mastering emotional intelligence, tone, and concern-driven communication to stay irreplaceable.
  • Offer a live representative option because regulation and trust concerns will make people prefer human contact.
INSIGHT

Tech Disruption Creates New Jobs After Pain

  • AI will displace many jobs but historically technology created new industries and opportunities.
  • The short-term disruption could be severe for certain demographics like truck drivers, requiring upskilling and social solutions.
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