

Joey Coleman on The Simple Path to Never Losing An Employee Again
Oct 30, 2023
Renowned customer experience expert Joey Coleman discusses the crucial first 100 days of a new job, the impact of remote work on onboarding, and strategies for creating meaningful remote onboarding experiences. He explores the interconnection between customer and employee experiences and addresses the alarming statistics of employee turnover. The chapter also highlights the eight phases involved in creating a positive employee experience and suggests alternative methods for evaluating potential employees.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8
Introduction
00:00 • 3min
The Interconnection of Customer Experience and Employee Experience
03:06 • 2min
The Shocking Statistics of Employee Turnover
05:06 • 20min
Exploring the Significance of Economics, Data Privacy, and E-commerce
24:50 • 4min
Creating a Positive Employee Experience
28:36 • 15min
Reevaluating the Probation Period
43:44 • 8min
Availability of 'Never Lose an Employee Again' book and More
51:34 • 2min
Expressing Appreciation for Joey Coleman's Expertise and Insight
53:05 • 2min