Hospitality Daily Podcast Work Hard, Be Curious, Stay Present: Edward Mady’s Career Story (And Formula for Hospitality Success)
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Jun 29, 2025 Edward Mady, a seasoned hospitality expert who has led iconic hotels like the Beverly Hills Hotel, shares invaluable lessons from his extensive career spanning over 35 roles. He discusses the importance of hard work, curiosity, and presence as vital keys to success in the industry. Mady emphasizes the significance of mentorship and understanding operations comprehensively for professional growth. Additionally, he introduces insights from his new book, highlighting the need for authentic communication and community engagement in hospitality.
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Early Lessons in Work and Presence
- Edward Mady learned hard work and presence first in his family's diner, gaining early skills in cooking and leadership.
- His parents taught him to work hard, be present, and mentor others, shaping his hospitality foundation.
Diverse Roles Build Leadership
- Gain experience in as many hotel roles as possible to understand how different parts of hospitality connect.
- Curiosity and presence during these roles build leadership skills and deepen operational knowledge.
Mady's Journey Through Hospitality Roles
- Edward Mady progressed through roles from kitchen to stewarding, purchasing, beverage, and front-of-house positions.
- This broad hands-on experience across departments prepared him for executive leadership.