HR Leaders

How McDonald’s Builds a Strong Workplace Culture

Apr 1, 2025
Emilee F. DeMartino, the International Chief People Officer for McDonald's, oversees HR for 750,000 employees across 15 markets. She discusses fostering a culture of care and the significance of meaningful recognition in the workplace. Emilee highlights the use of predictive analytics for optimizing workforce planning and shares insights on how digital innovations are reshaping employee experiences. Moreover, she emphasizes the importance of empathy in leadership and building strong community connections while navigating corporate challenges.
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ANECDOTE

Appreciation for Restaurant Teams

  • Emilee DeMartino enjoys walking past McDonald's and thanking the restaurant teams.
  • She often carries pins to recognize and appreciate employees during visits.
INSIGHT

McDonald's Global Workforce

  • McDonald's employs 750,000 people in international operated markets and 2 million globally.
  • DeMartino emphasizes McDonald's responsibility in creating a positive and supportive work environment.
ANECDOTE

McDonald's as a First Job

  • For many, McDonald's is their first job, offering valuable life skills and experience.
  • A campaign highlighted that many former McDonald's employees became nurses or entrepreneurs.
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