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2min chapter
How McDonald’s Builds a Strong Workplace Culture
HR Leaders
Adapting to a Multi-Channel Service Landscape
This chapter explores the increasing need for training and upskilling in the dynamic service industry. It underscores the necessity for new skill sets in response to emerging service channels and the critical role of adaptability in corporate teams.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode