Troubleshooting Agile Surprise! Why are you being so hostile?
Jun 9, 2021
Ever had a conversation that suddenly turned hostile? The discussion dives into the emotional intricacies of teamwork and how misunderstandings can escalate tensions. You’ll learn the Disarming Technique for transforming confrontations into constructive dialogues. Strategies for managing emotional triggers and fostering open communication take center stage. By reframing unproductive questions and sharing personal feelings, you can pave the way for more meaningful interactions that enhance collaboration.
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Unexpected Hostility in Strategy Meeting
- Douglas Squirrel facilitated a product strategy conversation that suddenly turned hostile with a surprising accusation.
- This shift revealed underlying tensions not visible in the initial calm discussion.
Hidden Tensions Under Calm Talks
- Hidden assumptions and unspoken feelings often build tension under seemingly calm conversations.
- Each participant held negative beliefs about the other, which were invisible to both themselves and the facilitator.
Conflict as a Path to Healthier Talk
- Unexpected conflict can lead to a more honest and productive conversation.
- Surface conflicts are healthier than ignoring underlying issues that might produce superficial agreements.
