Stephen M.R. Covey, author and leadership expert, joins the podcast to discuss the shift from command and control to trust and inspire leadership. They explore career conversations and personal reflections, barriers to creating a trust and inspire culture, leadership beyond positional roles, and building trust through soliciting feedback.
Building trust starts with going first and modeling the behavior you want to see in others, such as openness, vulnerability, and transparency.
Feedback and understanding others' perspectives and feelings are crucial in building trust, with behavior-specific requests and integrity as key components of trust and inspire leadership.
Deep dives
The Power of Trust and Inspire Leadership
In this podcast episode, Stephen M. R. Covey discusses the shift from command and control leadership to trust and inspire leadership. Covey emphasizes the importance of collaboration and recognizing the potential and greatness within people. He highlights the need for leaders to go first by modeling the behavior they want to see, such as openness, vulnerability, and transparency. Covey explains that building trust starts with understanding others and making deposits in their emotional bank accounts. He also addresses the barriers to trust and inspire leadership, including the misconception that we are already trust and inspire leaders, and the fear of letting go of control. Covey shares insights from his courses, "Leading at the Speed of Trust" and "Working at the Speed of Trust," which provide practical strategies for building trust and inspire relationships and organizations.
The Order of Operations for Building Trust
Building trust starts with going first. Covey emphasizes the importance of seeking first to understand others, separating the person from their behavior, and making behavior-specific requests to address trust-related issues. He emphasizes the need for modeling trust and inspire behaviors, rather than just talking about them. Covey also highlights the significance of integrity in leadership, where leaders align their actions with their words. He explains that trust is built when people feel understood and listened to, creating an environment where collaboration and innovation thrive.
The Role of Feedback and Listening
Covey underscores the importance of feedback in building trust and inspire relationships. He highlights the value of soliciting feedback and modeling attentive listening to others. Covey emphasizes that understanding others' perspectives and feelings is crucial to building trust. He encourages leaders to give trust and make behavior-specific requests, focusing on the behavior rather than attacking the person. Covey also emphasizes that integrity is a key component of trust and inspire leadership, where leaders demonstrate consistency between their words and actions.
Taking the First Steps Towards Trust and Inspire Leadership
Covey's advice for individuals seeking to build trust and inspire relationships is to go first and model the behavior they want to see. He emphasizes the need for self-awareness and acknowledging that our style may not align with our intentions. Covey encourages individuals to take the initiative in understanding others, extending trust, and being vulnerable. He highlights the power of being a model and mentor to inspire others and create a critical mass of trust and inspire leaders who can drive positive change.
Learn how the shift from command and control to a culture focused on collaboration. Stephen M.R. Covey joins us for our first Radically Candid Conversation of 2024 to discuss how trust-and-inspire leadership leads to happier teams, improved retention, increased productivity, and improved company culture because telling people what to do doesn't work.