It’s All Your Fault: High Conflict People
Negotiation's Missing Peace: Finding Humanity in High Conflict with Michèle Huff
Apr 3, 2025
Join Michèle Huff, a transactional lawyer and Executive Director at UC Berkeley, as she unveils her transformative negotiation techniques based on empathy and human connection. She draws from Buddhist principles to emphasize internal transformation when dealing with high conflict personalities. Topics include the crucial role of soft skills, the dangers of dehumanization, and practical strategies like mindful breathing for maintaining composure. Huff's insights aim to redefine negotiations in high-stakes environments, blending compassion with effective problem-solving.
56:28
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Quick takeaways
- Developing effective communication skills, such as using 'ear statements' and mindful techniques, enhances interactions with high conflict individuals.
- Cultural understanding significantly impacts negotiation dynamics, emphasizing the need for relationship-building over rigid contractual agreements.
Deep dives
Techniques for Managing Difficult Interactions
The podcast emphasizes the importance of developing effective communication skills to handle interactions with difficult individuals. Techniques discussed include using 'ear statements' to de-escalate tense situations, identifying 'think actions' to guide discussions toward problem-solving, and employing 'BIF responses' for managing hostile emails. These methods aim to reduce emotional responses and facilitate calmer negotiations, promoting collaboration over conflict. By mastering these techniques, individuals can navigate challenging relationships with greater confidence and effectiveness.
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