Nikonomics - The Economics of Small Business

231 - How Robots Are Saving America's Nursing Crisis with Matthew Chang

Sep 15, 2025
In this engaging discussion, Matthew Chang, a Georgia Tech engineer and founder of Chang Robotics, shares insights on how robotics is transforming healthcare and manufacturing. He highlights revolutionary autonomous solutions, including hospital robots that deliver supplies in record time. Chang explains the hurdles faced in nursing shortages and how collaborative robots are reshaping patient care. He also dives into groundbreaking projects like the driverless bus in Jacksonville and innovative, eco-friendly food packaging, showcasing the future of automation and its impact on efficiency.
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INSIGHT

Design For Worker Adoption First

  • Chang Robotics custom-designs robotic systems to make workforce tasks safer, cheaper, or better.
  • The primary hospital goal is nurse adoption and time back, not just cost or patient care metrics.
ADVICE

Plan Realistic Timelines And ROI

  • Deploying complex robotics can take 9 months to 3 years depending on novelty and scope.
  • Expect hospital rollouts in ~6 months after prior experience and ~18–20 month ROI on installed systems.
INSIGHT

Physical Integration Matters As Much As Software

  • Hospital robots require physical integration like reserved parking, chargers, and elevator control workarounds.
  • Practical system design reduces elevator and travel time to speed deliveries.
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