The Marketing Book Podcast cover image

The Marketing Book Podcast

368 Culture Built My Brand by Mark Miller

Jan 28, 2022
Mark Miller, co-author of 'Culture Built My Brand,' discusses the power of company culture in attracting customers. Highlights include aligning culture with brand strategy, creating engaging rituals, and embodying brand values for success.
01:14:24

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Quick takeaways

  • Crystal-clear behavior-based principles align employee actions with brand values.
  • Optimizing internal systems enhances employee experience and brand image alignment.

Deep dives

Importance of Crystal-Clear Behavior-Based Principles in Building a Strong Brand

Creating crystal-clear behavior-based principles for employees allows them to understand their daily behaviors and how they elevate the brand's uniqueness. Such principles provide employees with a clear understanding of how to operate day-to-day, aligning their actions with the brand values and driving differentiation from competitors.

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