

How to Work with Complicated People | Ryan Leak
Jul 7, 2025
Ryan Leak, a New York Times bestselling author and speaker, explores how embracing conflict can propel personal and professional growth. He shares insights on navigating tough conversations and building emotional intelligence, stressing the importance of relational equity at work. Leak discusses the need for faithful excellence in business, contrasting worldly success with spiritual values. He also reflects on entrepreneurship, the significance of failure, and the lessons learned from a personal NBA tryout, inspiring listeners to redefine success and embrace challenges.
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Embrace Conflict for Success
- Avoiding conflict is common but destructive in work and life.\n- Embracing difficult conversations is key to breakthrough and success.
Understand Complicated People
- Understand and move towards the complicated person's story and context.\n- Compassion grows when you realize their difficult behavior has a backstory.
Use Intentional Conversations
- Have intentional conversations addressing stories you tell yourself about others.\n- Discuss assumptions openly to clear misunderstandings in relationships.