Jay Acunzo, founder of Marketing Showrunners and author known for his insights on creativity at work, discusses the importance of questioning best practices and nurturing curiosity in leadership. He emphasizes intrinsic motivation and the need for leaders to be both open-minded and skeptical, drawing inspiration from Anthony Bourdain's interviewing style. Acunzo also critiques outdated decision-making norms, encourages aspirational thinking over rigid goals, and highlights the significance of cultural fluency and intuition in making impactful choices.
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volunteer_activism ADVICE
Act Like An Investigator
Stop acting like an expert; act like an investigator focused on evidence.
Ask great questions to uncover your team's knowledge and increase motivation.
insights INSIGHT
Curiosity Drives Reinvention
Curiosity enables continuous reinvention, not wholesale change.
Great leaders add new skills or tweaks regularly, like athletes improving their game.
insights INSIGHT
Intrinsic Motivation Fuels Curiosity
Intrinsic motivation fuels genuine curiosity.
Curiosity wanes if the process feels like a chore rather than exploration.
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Jay Acunzo is the founder of the media company Marketing Showrunners, author of the book Break the Wheel, and the host and producer of more than a dozen docuseries about creativity at work. He's a former digital media strategist at Google, head of content at HubSpot, and Vice President of Content and Community at the VC firm NextView.Jay’s work has been cited in courses at Harvard Business School and by writers at the New York Times, the Washington Post, FastCompany, Fortune, Entrepreneur, and more. Salesforce called him "a creativity savant," while the American City Business Journals named him as one of Boston's "50 On Fire.”
Show notes:
Leaders who sustain excellence =
Curiosity gets you the ability to constantly reinvent yourself
Ex: A basketball player who works on a new part of his/her game every summer (constantly adding to the game)
Intrinsic motivation
Telic type -- Get to level 1, 2, and going...
"When you're curious you're constantly turning it over and over..."
Be a sensitive skeptic -- Keeping dispirit ideas at the same time
"You have to be open and at the same time question everything."
Anthony Bourdain -- An inspiration -- Why does that inspire me? What do I bring to the table? Be open to all, but skeptical
Bourdain -- He's able to sit with anybody and pull out emotional moments from what seemed a normal day.
Parts Unknown is not about geography, but with people and their emotions. "We experience his work with lots of emotion."
Best interviewers:
2 types:
Conversationalists: Bourdain, Bill Simmons, Conan -- They aren't about the clever question, it's about the environment they create, the trust they build.
Questioners: Terry Gross, Kara Swisher - They are genius in the simple questions, and the follow ups...
How do you feel leading up to a big moment?
A specific anticipatory feeling. Before getting on stage, think, "Wow, I get to do this." Not, I have to do this.
Process to prepare for a speech:
Wind down before the gig
Rehearse in the office days before, film it, use it as game tape. Practice, practice, practice.
"When I make something, I want to feel something. I have to put in the reps."
Thoughts on "best practices?"
"The image in my head is, 'that's the way we've always done things.'"
Must rather find the best approach
How to do this?
Don't run a faulty equation for your work
Don't build on lagging indicators
Don't miss variables... You must know the current context
"Stop acting like an expert, start acting like an investigator."
The 3 Psychological Barriers: Why we aren't making great decisions:
The Pike Syndrome: A feeling of powerlessness after repeated failure (named for the experiment of conditioning a pike to not eat minnows by hiding those minnows behind glass). Solution: "first-principle"insights about customers
The Foraging choice: The decision between exploiting your current position or exploring other possibilities (named for the idea that human decisions under high-stress condition often mirror foraging behavior in animals. Solution: "Aspirational anchors" for you and/or your team
Cultural Fluency: Your behavior when the world unfolds according to the expected norm (a concept honed by a man who ran experiments on his friends and family at a picnic). Solution: "trigger questions" to add cultural disfluency
How to help people develop intuition?
Intuition is not an instant clarity generator -- "The ability to consider the environment." --> Ask great questions about context.
Break into knowable parts
You -- People doing work
Customers -- Stakeholder -- who the work is for
Resources -- to make it happen
Ask useful questions:
"Set aside the desire to be right for the desire to get it right."
Common mistakes new managers make:
They "have all the answers." Ask questions, Remove ego.
Emotion based decisions -- Surround self with the right people to help with deficiencies
Qualities Jay looks for when making hiring decisions:
Can you do the work?
Can I understand who you are?
Skip right to the good stuff -- "What's the best story you've ever written?"
Want people with an intrinsic desire to create -- Love side projects like his sports blog
Advice:
Career path is BS -- It's laughable. Your 20's are about exploration... "Try a lot of stuff." Do side projects
Bad advice:
"The idea that being the best is a real thing. It's ridiculous." Focus on your own body of work, not others.
The Learning Leader Show With Ryan Hawk