Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders 30 | Fostering Excellence Through Joy and Respect for People [with Stephanie Bursek]
Nov 13, 2024
Join Stephanie Bursek, Director of HR at TrippNT, as she explores how to elevate organizational culture through joy and respect for people. She discusses strategies to create balance between continuous improvement and team well-being. Discover the impact of psychological safety on innovation and how fostering a supportive environment can significantly enhance employee engagement. Learn why a people-centric approach leads to remarkable outcomes, like reducing delivery times dramatically, all while nurturing a thriving workplace culture.
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Respect for People in Lean
- Respect for people is often overlooked in lean transformations, despite being crucial for success.
- Creating psychological safety allows people to learn from mistakes and improve continuously.
Use Quarterly Hoshin Kanri Goals
- Focus on shorter-term goals using quarterly Hoshin Kanri cycles, not annual goals.
- Avoid blaming individuals if goals are missed; encourage team problem-solving instead.
Collaborative Performance Management
- Conduct collaborative performance conversations that focus on values and growth rather than ratings.
- Prioritize training and people over rigid goal achievement metrics.
