Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders cover image

30 | Fostering Excellence Through Joy and Respect for People [with Stephanie Bursek]

Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

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Fostering Respect and Psychological Safety in Lean Environments

This chapter emphasizes the importance of establishing respect for individuals and psychological safety within organizational settings, especially in lean environments. It discusses the transformative impact of learning from a journey to Japan and implementing the Hoshin Kanri method for goal-setting, underscoring the need for a supportive culture that values mistakes as learning opportunities. By promoting continuous improvement through collaboration and innovation, organizations can enhance employee satisfaction and reduce turnover.

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