Career Journey of a UX Researcher

The guest shares an unconventional career path into UX research, emphasizing how many professionals in the field arrive from diverse backgrounds. Initially, he worked in a call center doing telephone interviews, which led him to a managerial position where he gained exposure to market research. This experience sparked his interest in understanding user behavior, leading him to a data analyst role at NPR, where he transitioned into digital audience research. His journey highlights that many researchers do not have a straight path, instead finding their way through various experiences and opportunities.