AI Snips
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Transcript
Episode notes
Premature Praise at Twitter
- Dick Costolo prematurely praised "Dan and the rest of the team," unintentionally slighting other members.
- Dan felt he was taking undue credit, highlighting the importance of specific praise.
Specific Praise
- Avoid generic praise like "good job," which is as ineffective for adults as for children.
- Instead, note specific actions and praise individuals for those actions to show what you value.
Informal Praise
- Give praise informally, in the moment, and be specific.
- Highlight what was great, why it was important, and acknowledge individuals by name.