Strategies for Dealing with Difficult Coworkers

Amy Gallo, a contributing editor at HBR and author of "Getting Along," dives into the art of handling difficult coworkers. She discusses the importance of empathy and self-reflection while navigating workplace dynamics. Gallo outlines effective strategies for dealing with various personality types and emphasizes the need for adaptable communication. She also highlights how setting realistic goals can improve professional relationships and shares personal stories, including her challenges with a micromanaging boss.