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Marketing Trends

How To Level Up Your Marketing and Experience Strategies

Dec 13, 2023
Angela Stelle, CMO and Chief Experience Officer, shares insights on aligning marketing and experience, success in ABM, and multi-touchpoint strategies. Topics include transitioning from Chief of Staff, scaling through an IPO, building high-performing teams, leveraging data for personalized experiences, and using technology for audience engagement.
46:15

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Podcast summary created with Snipd AI

Quick takeaways

  • Balancing marketing and customer experience is crucial for success in modern marketing strategies.
  • Building a high-performing marketing team requires assessing existing talent and filling gaps with passionate individuals.

Deep dives

Angela Stell's Journey from Marketing to Customer Experience

Angela Stell shares her transition from different marketing roles to becoming Chief Marketing Officer and head of customer experience at Sterling. She outlines her experience, starting her career in marketing, shifting to being chief of staff for the COO at Dun & Bradstreet, and eventually taking on a customer-focused role at Sterling. Stell emphasizes the importance of customer-centric campaigns and balancing creative storytelling with analytical rigor.

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