Medical Congresses: Optimizing Your Most Strategic Investment
Jun 11, 2024
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Carolina Lau, Associate VP at United Therapeutics, and Sonia Rivera, VP at Veeva Link, dive into the art of optimizing medical congresses. They share strategies for selecting the right events and enhancing collaboration across teams. The conversation covers the vital role of technology and data in maximizing engagement with Key Opinion Leaders. They emphasize the importance of strategic planning post-COVID and innovative approaches that leverage real-time insights for impactful conference outcomes.
A data-driven approach to congress planning is essential for maximizing engagement and ensuring the selection of high-value events.
Effective cross-functional collaboration and the integration of technology significantly enhance the strategic impact of medical congress participation.
Deep dives
Challenges in Planning Conference Strategies
Medical teams face significant challenges in determining the most effective conference coverage strategy, particularly in the post-COVID landscape where the number of congresses has surged. The necessity for careful planning and choosing conferences that will yield the highest value is essential, considering factors such as global, national, and local event relevance. To maximize impact, a cohesive approach across different functions, including medical, commercial, and research, is critical to ensure that customer engagement at these events is well-orchestrated and strategic. By focusing on maintaining meaningful interactions without overwhelming healthcare providers with multiple meeting requests, teams can enhance their conference presence and effectiveness.
Cross-Functional Coordination for Optimal Engagement
Effective cross-functional planning is crucial for pharmaceutical companies attending medical congresses, as various teams need to collaborate to engage thought leaders strategically. Identifying key opinion leaders (KOLs) who will be present at these events allows teams to tailor their interactions, maximizing the benefits of these networking opportunities. Instances of KOLs reporting overwhelming outreach from multiple representatives underscore the need for a unified approach to meeting requests, ensuring that professionals know their contributions are valued and that their time is respected. Assigning a single point of contact within organizations fosters better relationship management and streamlines communication with KOLs, facilitating more meaningful engagements.
Leveraging Technology to Enhance Event Effectiveness
The integration of technology and data analysis is transformative for planning and executing medical congress activities, allowing teams to operate more efficiently and effectively. Tools for profiling KOLs enable real-time preparation, ensuring that professionals can engage meaningfully with thought leaders during events. Additionally, utilizing a company-specific app facilitates real-time collaboration and resource sharing among team members at large conferences, leading to enhanced engagement with attendees. Following events, leveraging social media analysis can provide valuable insights regarding the company's impact and reception, further informing future strategies and reinforcing the importance of technology in optimizing congress investments.
In this podcast, we discuss a data-driven approach for optimizing congress planning and execution. MAPS speaks with experts from United Therapeutics and Veeva for tips on finding the right events, effectively engaging the right experts, and enabling medical teams to do more with less.
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