Life Kit Stop Arguing, Start Brainstorming
Feb 15, 2021
In this conversation with Kwame Christian, Director of the American Negotiation Institute, listeners learn how to transform conflict into productive discussions. He shares valuable strategies for viewing difficult conversations as opportunities for growth rather than battles. Kwame dives into the importance of understanding emotional triggers and practicing compassion during disputes. He emphasizes the need for positive framing and offers techniques for collaborative problem-solving, turning potential arguments into brainstorming sessions for mutual benefit.
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Overcoming Conflict Avoidance
- View conflict avoidance like a phobia and use exposure therapy.
- Practice having low-stakes conversations to build confidence for more difficult ones.
Arguing vs. Conflict Resolution
- Arguing focuses on winning, while conflict resolution focuses on the future of the relationship.
- Even if you "win" an argument, the other person may resent you, hindering future cooperation.
Framing the Conversation
- Frame difficult conversations positively, focusing on shared goals.
- This disarms the other person and makes them more receptive to discussion.