The Marketing Book Podcast

471 Overdeliver by Brian Kurtz

13 snips
Jan 19, 2024
Brian Kurtz, expert in direct response marketing and author of Overdeliver, discusses the importance of selective podcast hosts and the principles of becoming a world-class marketer. They highlight prioritizing selling to existing customers, the role of copywriters in marketing, and transitioning from online to offline sales. They also touch on congruent marketing, feedback loops, the concept of competition as coexistence, and practical actions for implementing ideas from the book.
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ADVICE

Philosophy of Overdelivery

  • Overdeliver means giving your customers more than they expect with no expectation of immediate return.
  • Contribute fully before seeking anything back to build lasting relationships and success.
ADVICE

Lists Are Key to Success

  • The list you market to is often the most important factor in campaign success.
  • Understand how the list was assembled and segment it deeply for better targeting and results.
ADVICE

Segment Customers Using RFM

  • Use RFM (Recency, Frequency, Monetary value) to segment customers by purchase behavior.
  • Prioritize recent, frequent, and high spending buyers for better marketing returns.
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