The Futur with Chris Do 209 - The 4 phases of Design Thinking — with Eric Moore
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Oct 5, 2022 In this engaging discussion, communication strategist Eric Moore, a master in blending design thinking with nonviolent communication, explores the four phases of design thinking. He dives into the importance of empathy maps and introduces the clever rose-thorn-bud concept. The conversation also highlights how design thinking can support single parents, emphasizing community connection and the complexities of family dynamics. Humor intertwined with practical design strategies makes this talk both enlightening and entertaining!
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Childcare struggles
- Deanna's app idea stemmed from personal struggles finding emergency childcare.
- She highlights the common issue of single parents lacking reliable support.
Affinity Mapping with Sticky Notes
- Use sticky notes to organize research findings. Cluster similar insights into groups on a wall to identify key themes.
Empathy in Design
- Design thinking requires three types of empathy: cognitive, emotional, and compassionate.
- Compassionate empathy motivates action, while others help connect to user experience.