Masters of Scale Strategy Session: The post-pandemic business, w/questions from Village Global and co-host Bob Safian, editor-at-large
Jun 9, 2020
Dive into the evolving landscape of post-pandemic business strategies. Discover how entrepreneurs are finding new markets and maintaining agility amid overwhelming challenges. Explore innovative initiatives like the 'Lobatical' for enhancing employee well-being. Learn from the journey of launching a plant-based restaurant and the complexities of rare disease drug development. Discussions emphasize the balance between speed and caution, turning crises into opportunities for growth and innovation.
AI Snips
Chapters
Transcript
Episode notes
Ubiquitous Product vs. Segment Focus
- Aim for a ubiquitous product that serves multiple segments if feasible.
- Focus on one segment initially to gain traction and customer love if building a ubiquitous product proves too broad.
Resource Allocation with Regulatory Constraints
- Prioritize core offerings when facing regulatory constraints, allocating resources strategically.
- Explore adjacent opportunities and venture bets after core requirements are met.
Service Quality and Error Correction
- Maintain service quality by incentivizing suppliers, using penalties, or integrating vertically.
- Implement error correction mechanisms and view them as opportunities to enhance customer satisfaction.