Leading with Head and Heart

Modern leaders are those who can effectively lead with their head and heart, incorporating rational and emotional aspects. Kirsten Ferguson, a business executive, speaker, and coach, emphasizes that every moment is an opportunity for leadership and impact. These impactful moments can range from positive experiences where leaders see potential in others, listen, welcome feedback, and respect different viewpoints, to negative experiences where leaders undermine, question expertise, or belittle others. To be an effective modern leader, it is crucial to recognize these moments, be self-aware of their impact, and integrate leadership qualities across all contexts of life.