CIPD

Podcast 181: Evidence-Based L&D - Measuring Learning Transfer

34 snips
Mar 8, 2022
Explore why organizations struggle to measure the impact of learning and development investments. Discover the disconnect between traditional training evaluations and real-life application. Learn how managerial support can enhance training outcomes and bridge the gap between theory and practice. Delve into the complexities of compliance training, advocating for an approach that prioritizes practical application over mere memorization. This discussion emphasizes the need for meaningful data collection and collaboration between teams to drive effective learning transfer.
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INSIGHT

Transfer Issue Rooted in Training Separation

  • Training transfer was not problematic when learning occurred on the job through apprenticeships.
  • Separation of training as a distinct function caused transfer rates to drop significantly.
INSIGHT

Expectation Drives Learning Transfer

  • Low transfer rates stem from lack of expectation and accountability to use new skills.
  • When managers expect and hold staff accountable, transfer rates can reach 80-100%.
ANECDOTE

High-Cost Training Failure Anecdote

  • A $4 million training at London School of Economics failed due to no expectation or accountability to apply learning.
  • Participants saw the training as a reward and not as necessary for work change, so it wasn't used.
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