Refactoring Podcast

How to be Successful as a Manager 🎽 — with Thiago Ghisi

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Apr 5, 2024
Thiago Ghisi, Director of Engineering at Nubank, discusses what makes managers successful, career development in tech, and transitioning from expert to strategist. Topics include productivity, feedback loops, becoming a technical manager, and the Four Ps model for effective management.
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INSIGHT

Managers Face Slower, Uncertain Feedback

  • Management shifts you from fast feedback problem solving to slow, uncertain people and system changes.
  • Success as a manager is delivering results and retaining people while adapting to context and timelines.
ADVICE

Close Loops And Grow Soft Skills

  • Close feedback loops where possible but invest heavily in soft skills like communication and long-term thinking.
  • Optimize for compromises and predictable delivery rather than personal technical preferences.
ADVICE

Use The Four Ps As A Growth Map

  • Use the Four Ps: Platform, Product, Process, People, to scope managerial responsibilities and growth areas.
  • Audit yourself across these pillars and focus on weak dimensions to become more effective.
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