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Salespeople's ability to close deals can be enhanced when they have genuine belief and conviction in the product they are selling. Having a well-crafted sales script is not sufficient if the salesperson does not truly believe in the product's value. By emphasizing the importance of conviction, sales teams can transfer their belief to prospects and overcome doubts. Training alone cannot fix a decline in sales performance; it is crucial to maintain and increase conviction. This can be achieved through a structured process that involves regular interaction between customer success and sales teams, sharing wins, testimonials, and customer stories.