Make Money Cleaning Houses: How Systems Help You Get More Clients | Corby Felsher and Luisa McGrath

Sep 3, 2025

Corby Felsher and Luisa McGrath are the dynamic co-founders of Central Park Cleaning, a thriving residential cleaning company. They discuss how focusing on a single neighborhood and using email-only communication streamlined their operations. By automating quotes and training remotely, they improved efficiency while maintaining product quality. Corby and Luisa also highlight the importance of clear policies, aligning personal values with business practices, and creating a stress-free work culture to grow sustainably without burnout.

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ANECDOTE

Hustle Began With Free Door-to-Door Cleans

Corby started Central Park Cleaning by offering free cleans while the neighborhood was being built and walking door-to-door.
He grew from two cleaners to a full company by obsessing over product and fixing issues personally the next morning.

INSIGHT

Remote Video Inspections Replace Field Visits

They replaced in-person inspections with video checks and remote training to proactively ensure quality across teams.
Remote, repeatable checks raised standards while reducing stressful founder field visits.

ADVICE

Ditch Phone Calls; Use Email For Everything

Stop answering phones and force customers to use email for traceable, faster communication once systems are ready.
Reply quickly to prove email is immediate and customers will accept the change.

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