KQED's Forum Doing Democracy: Jennifer Pahlka on How to 'Recode America'
Nov 2, 2023
Jennifer Pahlka, a technology expert, discusses the failures of government technology, focusing on examples like healthcare.gov and unemployment benefits during the pandemic. She highlights the need for better utilization of technology in government, the challenges of implementation, and the importance of joining organizations like US Digital Service and Code for America. The podcast also covers the difficulties faced in integrating technology into government processes, comparing it with the private sector and acknowledging listener feedback on government inefficiencies.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 2min
The Failure of Government Technology and its Impact on Service Delivery
02:22 • 11min
Addressing Government Issues and the Failures of Government Technology
13:30 • 4min
Working in Government Technology
17:30 • 16min
Challenges of Implementing Technology in Government Processes
33:50 • 3min
Challenges of Implementing Technology in Government vs. Private Sector
36:57 • 16min
Acknowledging Listener's Feedback, Recoding America, and Seeking Feedback
53:12 • 2min