Property Management Business
35. How to Train Property Managers
Sep 24, 2024
Marc, an expert in property management training, shares insights into an effective 11-step training system for new managers. He discusses instilling a 'We Don't Sell' mindset to prioritize education and relationships over transactions. Marc highlights the importance of understanding your ideal client and leveraging technology like Rentvine. He stresses the need for system manuals to ensure consistency and efficiency. Additionally, listeners can access free resources and learn about his in-person training events for further development.
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Quick takeaways
- Training new property managers through an 11-step systematic process emphasizes relationship-building over transactional interactions for long-term success.
- Equipping new hires with essential technology and documented processes fosters operational efficiency and effective client management in property management roles.
Deep dives
The Importance of a Structured Training Process
Establishing a systematic training process for new property managers is crucial for their success and the overall efficiency of the property management business. A well-defined onboarding procedure consists of multiple steps that cover both the technical and relational aspects of property management. This process not only helps new hires adapt quickly but also ensures they understand the company’s philosophy, which emphasizes relationship-building over transactional interactions. Through structured training, property managers are equipped to handle their portfolios effectively, contributing to the growth and reputation of the management company.
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