Risky Business with Nate Silver and Maria Konnikova
Trust and Facing the Unknown (with Rachel Botsman)
Feb 20, 2025
Join trust expert Rachel Botsman, author of "How To Trust and Be Trusted," as she delves into the intricacies of trust and its role in our lives. She discusses why we sometimes trust the wrong people despite overwhelming evidence. Rachel shares insights on how luxury hotels manage broken trust and the importance of emotions in decision-making. With personal anecdotes, she illustrates how trust can transform education and workplace culture, urging listeners to embrace vulnerability to strengthen connections.
42:20
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Quick takeaways
- Trust is essential in decision-making, especially during uncertain times, as it empowers individuals to navigate risks more effectively.
- Educational environments that prioritize trust foster reciprocal relationships, enhancing student engagement and ultimately leading to improved outcomes.
Deep dives
The Role of Trust in Decision-Making
Trust is defined as a confident relationship with the unknown, and it plays a crucial role in decision-making, particularly when navigating uncertainty and risk. The connection between trust and control reveals that a lack of trust often leads individuals to seek control over situations, sometimes manifesting as micromanagement. Trust issues can arise during challenging times, such as the pandemic, when control becomes a primary concern for individuals. Learning to embrace uncertainty and rely on trust can empower individuals to make better decisions.
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