Marketing Against The Grain

We Put ChatGPT’s Advanced Voice Mode To The Test - Live Sales Call

Oct 1, 2024

Discover the fascinating impact of AI voice technology on sales calls. The hosts conduct a live demonstration, revealing both the perks and pitfalls of using AI in customer interactions. Explore how platforms like HubSpot optimize business operations and the art of blending human touch with AI efficiency. They discuss ethical considerations, future potentials, and the fine balance between automation and personal connection in sales. Join in on the debate about AI's role in transforming business development and customer support!

34:49

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Quick takeaways

AI voice technology is revolutionizing sales calls by enabling interactive scenarios that effectively handle objections and enhance customer engagement.

The integration of AI presents challenges such as legal considerations and consumer preferences for human interaction, necessitating careful implementation strategies.

Deep dives

Introduction to OpenAI's New Voice Feature

OpenAI has introduced an innovative voice feature that is revolutionizing the sales process by enabling more interactive and engaging calls. In a demonstration, the AI was prompted to act as a business development representative, showcasing its ability to handle common sales objections and leverage product features effectively. The AI managed to address multiple concerns a prospect might have about transitioning to HubSpot's Marketing Hub, such as cost, feature integration, and the onboarding process. This ability to conduct a sales call in real time exemplifies the advancing capabilities of AI in business development tasks.

Harnessing Thoughts: Transforming Walks into Creative Outlines

01:05

Intro

2min

Streamlining Sales with HubSpot

7min

Exploring AI's Impact on Business Development Calls

4min

AI in Business Development Calls: A Balancing Act

6min

Navigating AI in Sales Calls

14min

Ep. 265

“Will AI replace human jobs by 2025?”

Kipp and Kieran dive into the world of AI voice technology and its implications for business development and customer support. Learn more about how AI voice models like ChatGPT are transforming sales calls, the unique advantages and challenges of using AI in customer interactions, and the future landscape of AI integration in various professional applications.

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