Full Story How to: Charles Duhigg on how to become a supercommunicator
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Jan 6, 2025 
In this engaging discussion, Charles Duhigg, a Pulitzer Prize-winning author and communication expert, shares his journey to mastering effective dialogue. He delves into how to navigate complex family dynamics and differing political views with empathy. Duhigg emphasizes the critical role of active listening and thoughtful questioning in creating strong relationships. He also highlights innovative techniques that enhance emotional intelligence and foster meaningful connections, ensuring conversations have a lasting, positive impact.
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Supercommunicators Defined
- Supercommunicators make others feel heard and understood.
- They know how to phrase difficult questions in a way that draws people out.
Learned Skill
- Supercommunication is a skill, not an inborn trait like extroversion.
- People who've struggled with communication often become the best communicators.
NASA and Emotional Intelligence
- NASA needed emotionally intelligent astronauts for longer missions.
- Astronauts who reacted with matching energy to a staged mishap were deemed better communicators.
