The Marketing Book Podcast cover image

The Marketing Book Podcast

426 Magic Words by Jonah Berger

Mar 10, 2023
Bestselling author Jonah Berger discusses his book 'Magic Words' which explores how certain words can increase impact in various areas of life. Topics include the power of language in persuasion, relationships, and success, the impact of third person speech and confident communication, the influence of speaking with certainty, the power of questions in perception and social connections, and the art of influencing others and ourselves with magic words.
48:14

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Using concrete language can enhance customer satisfaction and persuasion in various settings.
  • Asking better questions can shape conversations and relationships by demonstrating active listening and understanding.

Deep dives

The Power of Language and Magic Words

Using specific and concrete language can have a powerful impact in all aspects of our lives. Words shape how we are perceived and the truthfulness of the answers we receive. By using concrete language, we can show that we are truly listening and understanding others, which leads to greater customer satisfaction and increased persuasion. Additionally, turning actions into identities and using present tense language can increase confidence and make us more persuasive. These linguistic strategies can be applied in various settings, such as customer service, sales, and everyday conversations.

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner