8min chapter

The Marketing Book Podcast cover image

426 Magic Words by Jonah Berger

The Marketing Book Podcast

CHAPTER

The Power of Speaking with Certainty

Exploring the influence of speaking with confidence and certainty, this chapter discusses examples of successful individuals and a study that reveals people's preference for advisors who speak with more certainty. It also provides guidance on effectively using certainty in communication by ditching unnecessary hedges and using present tense to indicate confidence.

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