The Product Podcast Panel Discussion: How Has/Will 2020 Impact Customer Experience & Consumer Expectation
Nov 25, 2020
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Introduction
00:00 • 2min
Wemo Driver - What's the Product of the Day?
01:54 • 2min
The World's Only Mobile First Customer Service Platform
03:56 • 3min
What's Going on in the Mobile Market?
06:51 • 2min
Mobile Apps
09:15 • 2min
Is There a Shift in Customer Engagement?
11:34 • 3min
Changing Customer Behaviors and Brand Promises
14:34 • 2min
Wamo Ride Hauling Service - What's the Difference?
16:19 • 2min
Keeping Users in the Act and Getting to Resolution Faster
18:13 • 3min
Boost Your Revenues With a Personalized Service Model
20:53 • 2min
The Cap of Retention
23:14 • 2min
Product Planning for the Future?
25:24 • 2min
Product Market Fit
27:24 • 4min
The Biggest Mission, That Bigger Purpose
31:44 • 2min