Changing Customer Behaviors and Brand Promises

i think be gus all share the fact that there is enormous changes in every part of our lives. But i would say that what's made it even more challenging is that, i know for all our customers and for our writers, there's always a diversity of perspectives. And so i think for us, when we look at our right halling service, for instance, we turned it down in march to be really, in the interest of being really conservative in safety. A, as soon as we did that, we have a lot o responses from our riders saying, hey, we want that service back up. Like making those things, i think really goes towards the brand promise sure.