Evernest Property Management Show (Formerly 300 to 3,000)
Episode 138: How to Become Your Client's Most Trusted Real Estate Advisor
Dec 23, 2024
Lior Abramovich, Co-founder and CEO of Blanket, shares insights on reducing owner churn in property management. He highlights how Blanket's platform transforms property managers into trusted advisors with innovative tools like investor-focused dashboards and real-time sentiment analysis. Lior discusses the significance of proactive management strategies and data-driven insights for long-term success. He also emphasizes enhancing communication and relationships with clients to foster loyalty and growth in the property management sector.
39:00
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Quick takeaways
- Property managers must shift from service providers to trusted advisors, enhancing client relationships to reduce owner churn effectively.
- Utilizing data-driven tools like investor dashboards allows property managers to proactively manage owner relationships and foster long-term loyalty.
Deep dives
Shifting Perceptions in Property Management
The conversation emphasizes the need for property managers to transition from being seen as mere service providers to becoming trusted advisors and asset managers. This shift is crucial for retaining clients and preventing commoditization in the property management industry. By establishing a partnership perspective, property managers can foster long-term relationships with property owners, enhancing both their service value and client loyalty. This approach not only benefits property managers but also aligns the interests of owners and managers toward growth.
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