
Profound
S3 E9 - Bill Bellows - Genichi Taguchi and Quality - Part 2
Jan 22, 2024
Bill Bellows and Genichi Taguchi discuss the intersection of Deming's and Taguchi's quality philosophies in Japanese manufacturing. They delve into concepts such as precision, accuracy, variation, and fit in woodworking. They also explore the importance of systems thinking, understanding the consumer, and the influence of Deming and Taguchi on Toyota's quality practices.
48:02
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Quick takeaways
- Precision and accuracy are important in organizational settings, encompassing both zero defects and variations in shades of gray.
- At home, individuals aim for precision while cutting materials, whereas at work, accuracy and variations within defined limits take priority due to the division of labor.
Deep dives
Precision and accuracy in organizational settings
The podcast explores the concept of precision and accuracy in organizational settings. It discusses how most organizations prioritize zero defects and very little variation around zero. However, precision and accuracy also apply in the realm of shades of gray, beyond just black and white. The process capability index, which is the heart of six sigma quality, focuses on precision by aiming for parts that are incredibly close together. However, it often neglects the aspect of accuracy and ideal values within the limits.
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