Charles Duhigg, a Pulitzer Prize-winning journalist and author known for exploring human behavior, joins the discussion to unpack his insights from "Supercommunicators." They challenge the myth that communication skills are innate, stressing that practice and understanding your audience are crucial. Duhigg delves into the nuances of persuasion, identifying both its constructive and destructive potentials. He also highlights techniques such as active listening and storytelling that can strengthen relationships in professional and personal settings.
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volunteer_activism ADVICE
Audience-Focused Communication
Understand your audience's mindset (practical, emotional, or social) before communicating.
Acknowledge their identity and address their concerns directly.
insights INSIGHT
Communication as a Skill
There are no "natural" super communicators; good communication is a skill developed through practice and reflection.
Everyone is a super communicator with someone; the key is to identify and apply those skills broadly.
volunteer_activism ADVICE
Channel-Specific Communication
Recognize that different communication channels have different rules.
Adjust your approach accordingly (e.g., over-enunciating on the phone, using exclamation points in texts).
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In this book, Charles Duhigg explores the secrets of 'supercommunicators' who excel at connecting with others. He delves into the three distinct types of conversations—practical, emotional, and social—and provides practical strategies and case studies to illustrate how to recognize and navigate these conversations effectively. The book includes examples from various contexts, such as jury deliberations, CIA recruitments, and workplace interactions, to demonstrate how communication can be improved. Duhigg emphasizes the importance of active listening, identifying complex emotions, and matching the type of conversation to enhance connection and understanding.
On this episode of Animal Spirits: Talk Your Book, Michael Batnick and Ben Carlson are joined by author Charles Duhigg to talk about his book, Supercommunicators.
Feel free to shoot us an email at animalspirits@thecompoundnews.com with any feedback, questions, recommendations, or ideas for future topics of conversation.
Investing involves the risk of loss. This podcast is for informational purposes only and should not be or regarded as personalized investment advice or relied upon for investment decisions. Michael Batnick and Ben Carlson are employees of Ritholtz Wealth Management and may maintain positions in the securities discussed in this video. All opinions expressed by them are solely their own opinion and do not reflect the opinion of Ritholtz Wealth Management. See our disclosures here:
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