Nudge
Can knowing more make you enjoy less?
Apr 1, 2024
Professor Sarah Moore discusses how gaining deeper knowledge can diminish enjoyment, exploring the impact of language in marketing, evolution of word of mouth studies, and analyzing the downside of knowing too much. The podcast highlights how rational explanations and expertise can affect enjoyment, and the importance of balancing knowledge and mystery for a fulfilling emotional experience.
24:12
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Quick takeaways
- Explaining emotions and experiences can reduce enjoyment by removing the magic and emotional essence of sentiments.
- Expertise in a domain can overwhelm individuals with cognitive information, making experiences more cognitive and less emotional, leading to diminished enjoyment.
Deep dives
Explaining Emotions and Experiences Reduces Enjoyment
Sarah Moore's research suggests that explaining emotions and experiences diminishes enjoyment. When individuals rationalize their emotional feelings, such as love for a person or a preference for a specific place, they often end up enjoying those feelings less. The act of explaining love or detailing experiences may remove the magic and emotional essence of those sentiments, leading to a reduction in enjoyment. This finding extends to various aspects of life beyond just customer reviews, indicating that unveiling the intricacies of emotional experiences can dampen the emotional impact and lead to less enjoyment.
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