Hiring for Customer Support

The speaker discusses the need to hire a customer support person to enhance customer success for their business, ClarityFlow. This role would primarily focus on onboarding new customers and helping them adopt the platform effectively. The speaker emphasizes the importance of not just answering queries, but also guiding clients in structuring their coaching businesses and integrating the software into their operations. Having someone dedicated to customer support is expected to free up the speaker's time, allowing them to concentrate on their new venture, Full Stack Founder.