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Product Therapy

Coaching Emotional Intelligence

Mar 20, 2025
Kate Leto, an author and leadership coach, dives into the transformative power of emotional intelligence (EQ) in the workplace. She shares the four critical competencies of EQ and discusses how high EQ can fast-track a product career. The conversation highlights signs of weak EQ and the importance of self-awareness. Leto emphasizes empathy's role in leadership and practical strategies for enhancing emotional intelligence, particularly in a technology-driven age where human connection remains vital.
32:22

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Emotional intelligence comprises four key competencies: self-awareness, self-management, social awareness, and relationship management, crucial for effective leadership.
  • Recognizing signs of weak emotional intelligence, such as emotional outbursts and lack of accountability, highlights opportunities for self-improvement and collaboration.

Deep dives

Redefining Emotional Intelligence

Emotional intelligence is characterized as the ability to be smart about emotions, encompassing both recognizing and managing one's own emotions as well as understanding and influencing the emotions of others. It's divided into four competencies: self-awareness, self-management, social awareness, and relationship management. The essence of emotional intelligence lies in its dual focus; the inner game relates to one's self-perception and emotional regulation, while the outer game pertains to interpersonal dynamics and the ability to connect with others. This comprehensive framework explains how emotional intelligence is paramount for effective leadership and collaboration in professional settings.

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