Kate Leto, an author and leadership coach, dives into the transformative power of emotional intelligence (EQ) in the workplace. She shares the four critical competencies of EQ and discusses how high EQ can fast-track a product career. The conversation highlights signs of weak EQ and the importance of self-awareness. Leto emphasizes empathy's role in leadership and practical strategies for enhancing emotional intelligence, particularly in a technology-driven age where human connection remains vital.
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Comprehensive EQ Framework
Emotional intelligence (EQ) includes self-awareness, self-management, social awareness, and relationship management.
EQ involves both an inner game (personal emotions) and an outer game (impacting others).
question_answer ANECDOTE
Flipping Your Lid Example
Flipping your lid during meetings shows low emotional intelligence with poor self-awareness.
Such outbursts can disrupt workplace communication and productivity.
insights INSIGHT
EQ Surpasses IQ in Product Work
IQ is the entry-level requirement for product management; EQ determines true leadership capability.
High EQ improves collaboration, customer interviews, and all core product activities.
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Hiring Product Managers Using EQ to Go Beyond Culture and Skills
Hiring Product Managers Using EQ to Go Beyond Culture and Skills
Kate Leto
What Got You Here Won't Get You There
Marshall Goldsmith
This book by Marshall Goldsmith focuses on helping successful individuals recognize and change the behavioral habits that are holding them back from achieving even greater success. Goldsmith identifies 20 common bad habits, such as speaking when angry or adding too much value, and provides a systematic approach to changing these behaviors. He emphasizes that it is not technical skills but behavioral changes that separate the great from the rest. The book offers practical advice on how to eliminate these dysfunctions and improve interpersonal relationships, which is crucial for advancing in one's career and personal life.
Emotional Intelligence
Why It Can Matter More Than IQ
Daniel Goleman
In 'Emotional Intelligence,' Daniel Goleman presents a compelling argument that emotional intelligence (EI) is crucial for success, happiness, and virtue. Drawing on research in psychology and neuroscience, Goleman explains how EI, which includes self-awareness, self-discipline, and empathy, shapes our destiny. The book details five key skills of emotional intelligence: self-awareness, managing emotions, motivation, recognizing emotions in others, and social skills. Goleman shows how these skills can be nurtured and strengthened throughout adulthood, benefiting our health, relationships, and work performance[2][3][4].
In this episode, Christian Idiodi sits down with author and leadership coach Kate Leto to explore the power of emotional intelligence (EQ) in product management. They break down the critical human skills that set great product practitioners apart, and share tactics and strategies to develop them.
(29:10) Why high EQ gives you an edge in the AI era
(31:37) Outro
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Disclaimer:
While this podcast is named “Product Therapy”, it is not hosted by licensed therapists or mental health professionals, and it is in no way a substitute for professional mental health services. We recognize the importance of mental well-being and encourage anyone facing personal difficulties to seek support from qualified professionals. See https://findahelpline.com/
Product Therapy 
