Product Therapy Coaching Emotional Intelligence
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Mar 20, 2025 Kate Leto, an author and leadership coach, dives into the transformative power of emotional intelligence (EQ) in the workplace. She shares the four critical competencies of EQ and discusses how high EQ can fast-track a product career. The conversation highlights signs of weak EQ and the importance of self-awareness. Leto emphasizes empathy's role in leadership and practical strategies for enhancing emotional intelligence, particularly in a technology-driven age where human connection remains vital.
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Comprehensive EQ Framework
- Emotional intelligence (EQ) includes self-awareness, self-management, social awareness, and relationship management.
- EQ involves both an inner game (personal emotions) and an outer game (impacting others).
Flipping Your Lid Example
- Flipping your lid during meetings shows low emotional intelligence with poor self-awareness.
- Such outbursts can disrupt workplace communication and productivity.
EQ Surpasses IQ in Product Work
- IQ is the entry-level requirement for product management; EQ determines true leadership capability.
- High EQ improves collaboration, customer interviews, and all core product activities.
