Lighting Bolts, Anti-sales Calls, and Removing Steps

Dive into the exciting world of customer interviews to uncover killer features that resonate. Learn how to sidestep common sales triggers and engage users for valuable feedback. Discover the age-old wisdom that simplicity wins—successful solutions should remove obstacles for customers. Plus, hear about a high school student’s innovative AI app that tracks food, blending youth creativity with tech! The conversation also touches on the nuances of professional follow-ups and balancing customization with broad software appeal.