

Why Some Med Spas Fail While Others Thrive with Jake Laban
Dec 12, 2022
In this engaging discussion, Jake Laban, co-founder and CFO of Skin by Lovely, shares his vast expertise from over 20 years in the medical aesthetics industry. He dives into the pivotal role of Botox and Juvederm in transforming the market and discusses how effective rewards programs like Alle have shaped customer loyalty. Jake recounts the founding story of Skin by Lovely, emphasizing strategic marketing amidst challenges. He also offers insights on boosting client retention and navigating growth hurdles, making it a must-listen for aspiring med spa owners.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
A Journey Through the Aesthetic Medical Field
02:10 • 2min
The Evolution of Rewards Programs in Medical Aesthetics
04:11 • 3min
Building a Med Spa: Love and Strategy
07:03 • 16min
Boosting Client Retention in Med Spas
23:02 • 9min
Navigating Growth Challenges in Med Spas
32:08 • 6min