Think Fast Talk Smart: Communication Techniques

4. The Journey to Mastery: How Self Reflection Can Improve Communication

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Feb 27, 2020
JD Schramm, a strategic communication lecturer at Stanford, shares valuable insights on mastering communication. He emphasizes the importance of self-reflection for personal growth and effective message delivery. Discussions include directly addressing audience perceptions versus reality, the need for a positive communication culture, and utilizing technology to analyze past interactions. Schramm also introduces the AIM model, which helps refine communication skills by considering the audience's perspective and improving overall engagement.
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INSIGHT

Communication Mastery

  • Mastery in communication is a continuous improvement process, not a destination.
  • It's about getting better at something that matters, like communication, not achieving perfection.
INSIGHT

Value of the Journey

  • The journey towards mastery is more rewarding than achieving mastery itself.
  • Self-reflection on growth is key to this rewarding process.
ADVICE

Audience-Centric Communication

  • Design messages around your audience's needs, not your own desires.
  • Be sensitive to your audience during delivery, but avoid over-interpreting their reactions.
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