The Product Experience

How to launch AI-powered products with Todd Olson (CEO of Pendo)

Feb 21, 2024

Join Todd Olson, CEO of Pendo, as he dives into the world of AI-powered products. Topics include leveraging AI for user experiences, building machine learning models for text analysis, industry perceptions of AI, and the future of AI in product management.

41:32

Episode guests

Todd Olson

AI Summary

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Leveraging AI in product development enhances user experiences & business outcomes.

Establishing a clear vision and strategic approach is crucial when integrating AI into products.

Deep dives

The Importance of AI in Product Management

AI has the potential to revolutionize product management by improving customer experiences and delivering value. Companies like Pendo are incorporating AI into their products and services to ensure software meets user needs. Todd Olson, CEO of Pendo, emphasizes the need to focus on real business outcomes and tie AI usage to specific pain points, such as synthesizing qualitative feedback or automating repetitive tasks. By leveraging machine learning models and emerging technologies like chat GPT, product teams can enhance product experiences and stay ahead of the competition.

Introduction

2min

Empowering Product Teams with AI at Pendo

18min

Navigating Challenges in Building Machine Learning Models for Text Analysis

9min

Navigating AI in the Industry

8min

Exploring the Future of AI and Product Management

5min

Join us on this week's podcast episode with Todd Olson, CEO and Co-Founder of Pendo.
We venture into the world of AI, software, and how launching AI-powered products can generate real outcomes for your business and customers.

Featured Links: Follow Todd on LinkedIn | Pendo | Register for AI Academy Lisbon 2024

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.

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The Product Experience

How to launch AI-powered products with Todd Olson (CEO of Pendo)

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

The Importance of AI in Product Management

Building a Strategy for AI Implementation

Challenges and Lessons Learned in AI Development

Future Trends and Innovations in AI and Product Management

Remember Everything You Learn from Podcasts