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How to launch AI-powered products with Todd Olson (CEO of Pendo)

The Product Experience

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Empowering Product Teams with AI at Pendo

The chapter delves into Todd Olson's role as CEO of Pendo and their mission to improve user experiences through software. It discusses the shift in thinking around AI technology and the importance of aligning AI capabilities with customer desires. The use of AI in product development, leveraging LLMs and internal models, as well as solving customer pain points through data-driven decisions, are key highlights.

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